Monday, July 12, 2010

Dealing With a "No"


Nobody likes rejection. And yet, it happens. This is how the best of it.

- Accept

Recognizing that it is impossible for anyone to say yes to everything. Therefore, a product expected to reject an offer or invitation to something.

Some people reject a part of your marketing strategy. That is, deliberately send a stream of requests, knowing that most of them will be rejected. So if you want to increase their rate of assumed that you need to gather more rejections.

- Be polite

Always thank the other person for a rejection. Congratulate them. And be polite. This makes it easier for them to explain why they rejected his offer and let them think you're a good person.

Moreover, stopping the use of insults, guilt, anger or other high pressure techniques of personality. It strengthens the rejection and the ruins of a new dialogue.

Always respect the decision of the other person.

- Investigate why

After a rejection, ask the other person to explain what led to that decision. In sales, it is often where the real selling begins. You can go to the objections of the person to solve a "no" to insert a "yes."

You can also find the other person misunderstood your request. Or you can read about other needs that may arise.

You can also use this as an opportunity to get ideas on how to improve.

Of course, full of grace. Be polite.

- Stop when finished

If the other person refuses to explain or if you are unable to respond to the concerns of another person, so trade is over. Stop trying when it is clear that the conversation is over. Nobody likes to be disturbed or harassed after making a choice.

- General

Note that the acceptance of rejection means that the other person with respect and dignity. Be polite and move on. What if you made a mistake, opening the way for other opportunities to leave.